Amazing Product and Experience
I discovered this company through a Google search. After reviewing them and competitors with similar products, I decided that GWoF was my best option. Even though the website looks terrible (sorry, guys!), the products and information are easy to find and thoroughly described—which, honestly, is all that matters. I have a prefab insert fireplace with a 15.25" wide back wall, 16" deep, and a front opening that is 27.25" wide and 18" high. I wasn't sure if I could use the 16" w grate and fireback because it would leave a slight gap between the fireplace back wall and the fireback. I called the company and was told it would be fine. By the way, I called on a weeknight at 7pm and spoke with someone that sounded like they actually worked there as opposed to a "customer service representative." I ordered the S-4 Fireplace Grate (16" w, 2" shorter) and the 1/2" RF-4 Reflective Fireback (16" w) through the website on 11/18 and it was delivered on 11/27. I set it up and used it that night. There's no real "set up"—it's really just a matter of placing the items in your fireplace! The product is 100% as described. It's super heavy and well-made. It's self-feeding, lights quickly, and definitely burns less wood over time than with my previous grate (a standard basket-type). When lighting the fire, a little smoke gets in the house if it's windy outside. However, the GWoF lights the wood quickly and that creates an updraft which immediately eliminates smoke from coming into the house. Once the fire is lit, there is no smoke. I want to stress how minimal the smoke is especially compared to my old set up which, at times, required opening all of the windows in the house. The heat output is phenomenal...really. I didn't have any kind of fireback before and you pretty much had to stand in front of the fireplace to feel it. The GWoF creates a warm, radiating heat that I can feel sitting on my couch 10' away. So, that's it...I don't have a single criticism or suggestion for improvement. The company is also located in America and its products are made here. I am rarely this impressed with things that I purchase. If I had another fireplace, I'd buy from them again!
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Reviewed by: CH from Philadelphia, PA.